Airline passengers' No. 1 gripe: ticket pricing practices

Discussion in 'General Discussion | Travel' started by sobore, Aug 8, 2013.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    Deceptive and unfair ticket pricing ranks as the most irksome issue to airline passengers, according to a poll out today from

    What are your biggest grievances about airline travel?
    The organization, which says it's the nation's biggest advocacy group for airline passengers, surveyed more than 30,000 of its members in late July. Asked to pick their most important air travel issues, respondents listed:

    -- Deceptive and unfair ticket pricing and advertising
    -- Delays, scheduling and customer service
    -- Flight safety, security and health issues

    Rounding out the Top Ten in descending order were tarmac delays and strandings; TSA complaint; shrinking legroom and seat size; airline mergers and competition; compensation for excessive flight delays; bumping or oversales; and airport-related issues.

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