Airline Customer Service on Social Media Done Badly

Discussion in 'Blogstand' started by BoardingArea, Sep 21, 2015.  |  Print Topic

  1. BoardingArea

    BoardingArea News Feed

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    I love the idea of airlines using social media to interact and support their customer in near real-time. I just wish the advice offered was accurate more frequently. Because the companies get it wrong far too often. A quick, wrong answer is far worse than a slower, correct one. The post Airline Customer Service on Social Media Done Badly appeared first on Wandering Aramean.

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