Airline Award Booking Question

Discussion in 'Newbies' started by TUMD, Jan 18, 2014.  |  Print Topic

  1. TUMD

    TUMD Silver Member

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    When booking an award flight (specifically AA) can u look up and choose each leg of the flight? For example, I have a flight to HNL and need to find a return to Springfield, IL. If I put in HNL to SPI I get nothing but if I search HNL-LAX there is space, LAX- DFW there is space and DFW-SPI there is space. Can I pick my own routing or do I have to have whatever appears with HNL-SPI? I tried doing a multi-leg route with these 3 and it seems to price them individually.
     
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  2. MX

    MX Gold Member

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    Yes, it's typical for online award search engines not to cope too well with multi-stop flights. You can still look up online the most convenient segments that would make up your trip, then call a phone agent with the specific route you prefer. If it's legal according to the airline terms, they'll book it for you one trip + there'll be a $25 phone charge.
     
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  3. newbluesea
    Original Member

    newbluesea Gold Member

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    Not sure exactly what you are doing. I put in HNL/SPI on aa.com for a couple of random dates and it came up with award availability for all the dates selected.
    If you need a specific route then use the multicity selection option ( make sure you pay attention to the stop-over rules)
     
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  4. TUMD

    TUMD Silver Member

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    I did not say that there were never flights from HNL/SPI, just not the dates I wanted although I could look up individual legs. I will mess with it more and call up AA to book if I can't get it online for the route I want.

    Thanks for the help guys!
     
  5. Max M

    Max M Gold Member

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    As newbluesea said, be sure you pay attention to stopover rules. Remember, AA does not offer free stopovers on domestic awards. Something else to consider too, there is such a thing as a maximum connect time.

    For domestic---and HI is considered domestic--you have a maximum of 4 hours to connect. Unless it's the first flight out. [i.e. if you were booking a HNL-DFW award and you had more than a 4 hour layover until the DFW-SPI flight left you could still book it, provided it was the first flight out to SPI]

    In other words if the HNL-LAX flight arrives LAX at 6AM, you would need to find a flight within 4 hours that connects to DFW. Otherwise you will be charged additional miles.

    The same with DFW-SPI. You would then need to find a flight that connects within 4 hours. If you have to overnight at DFW, it will be treated as another separate award.

    Yes a phone AAgent will attempt what you desire, but you still may be charged for multiple awards if you exceed the maximum connection time at any given point.
     
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  6. TUMD

    TUMD Silver Member

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    I assume this first flight out applies for the next morning too. Is that correct? For instance if I went from HNL to SEA and arrived at 10pm with the first flight leaving for where ever at 6am the next morning (and being the first one to that city).
     

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