Air rage: Passengers 'quicker to snap'

Discussion in 'Travel Security' started by sobore, Jun 2, 2012.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    http://www.ktvq.com/news/air-rage-passengers-quicker-to-snap-/

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    When it comes to air travel, just about everyone has a complaint, no matter which security line they use.
    Passengers are tired of long lines, baggage fees and last-minute delays. Airline employees and flight attendants could do without the cranky travelers who refuse to wait patiently, turn off cell phones or stay in their seats.

    Sometimes that frustration escalates into "air rage" incidents that still disturb the friendly skies post-September 11. Reported instances of unruly passengers rose internationally about 29% between 2009 and 2010, following an estimated 27% rise between 2008 and 2009, according to the International Air Transport Association, which represents about 240 airlines worldwide.

    The numbers are a small part of the picture because they only include reported instances. They don't count all the times a member of the flight crew manages to calm an anxious flier or successfully mediates disputes over seats or armrests.

    Read More: http://www.ktvq.com/news/air-rage-passengers-quicker-to-snap-/
     
  2. sobore
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    sobore Gold Member

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  3. Captain Oveur
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    Captain Oveur Gold Member

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    Air fares having increased, more baggage fees, tighter connection times that lead to more anxiety over making a connection, smaller planes, the TSA reaching into our pants, decreased customer service, being told to hurry up and move into the seat to let other passengers board the aircraft.....

    Gee, I can't figure out why passengers are on edge more lately.
     

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