Hi All- I flew on US Air at the end of December to SJU for my honeymoon and our return trip happened to be when the big East coast storm was blowing through. We were in paid first and initially had problems because of the weather and had to rebook our flights, but we then had to go through several problems that were not out of US Air's hands (i.e. mechanical delay, ripping the front off my bag, making us overnight in CLT, not paying for a hotel when they should have, etc.). I tried going through US Airway's proper channels, but I've had 3 rounds with the customer service people via email and they're still trying to give my wife and I $200 in vouchers each for messing up our $1,600 honeymoon flights. They say they can't deviate from their complicated "matrix" for assigning credit. I don't feel like I'm getting anywhere and I used to work at an airline and know there are often backdoors or executives to email that get results. Anyone have any such luck with US Air and willing to share a tip or email address with me? Thanks for the help!