I was brought up (as my mother reminded me when I told her the story I'm about to tell here) to say thank you (or danke, depending on where I was at the time) to acknowledge and show a sign of appreciation for whatever someone might have done for me, regardless of the person's station in life. On Saturday, I was in the AC in ORD en route from SJD to LGA. As I prepared to leave, I made a point of thanking the woman who worked there who had been tidying up and who took my glass and plate away. As I was heading to the elevator, she came up to me holding a drink coupon, smiling, and strongly suggesting I get a bottle of water or something for my trip. I didn't really need a bottle of water but I didn't want to disappoint her. So I went back to the bar and got the bottle of water and headed off. As I got in the elevator she smiled and waved. This small encounter made my day and it made me wonder how many people take the time to thank the staff, esp. the people doing the relatively menial tasks. My mother's take on the situation: "it's a question of upbringing" she said. "You were brought up to say thank you as that is what one does when someone does something for you." The next time you have the opportunity to thank someone for something, please do it! Thanks.