AARRGGHH! Now problems with Chase and AwardWallet

Discussion in 'AwardWallet' started by schnitzel, May 2, 2012.  |  Print Topic

  1. schnitzel
    Original Member

    schnitzel Gold Member

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    Another day, another program seemingly making it hard for AW.

    My two Chase UR accounts won't check (my third Ink Bold won't even work in there).

    Each time it checks a Chase UR account, it brings up a window asking for a code that was emailed. Sure enough, Chase has emailed a code.

    But entering the code doesn't do the trick - it just starts another cycle.

    Meanwhile, I can login to the website manually with no extra security questions, and move over to the UR site without any additional info.

    So it seems a bit like Chase is trying to keep AW out.
     
  2. AwardWallet

    AwardWallet Z Representative

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    This is not true. So on average we fix about 10 programs each day. Chase just happened to be one of those 10 programs today, lets not spread rumors :) We are working on a fix, just please be patient with us.
     
  3. schnitzel
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    schnitzel Gold Member

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    My real frustration is that companies (AA, Southwest) don't just embrace companies like AW.
     
  4. AwardWallet

    AwardWallet Z Representative

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    Yes, that I agree with :) The Chase problem seems to have been resolved.
     
  5. NYCAdventurer

    NYCAdventurer Gold Member

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    Glad to hear problem has been fixed. Wasn't happy with the original thought another program is dropping off of AW. Is there any way we can possibly petition AA to get them back?
     
  6. schnitzel
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    schnitzel Gold Member

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    Maybe start hitting their Facebook page, and Tweeting? I think they can yank FB posts, but Tweets are eternal.
     
  7. NYCAdventurer

    NYCAdventurer Gold Member

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    If the masses get on it, we might have a shot.
     
  8. carwag25

    carwag25 Gold Member

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    Several of us did this to no avail. After the first few posts on FB & Twitter, AA just stopped responding.
     
  9. iterfacio12

    iterfacio12 Silver Member

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    I've noted this elsewhere here, but this negative treatment of AW by the airlines worries me; I value them in a very substantial way. If this becomes the trend in the industry, I'm going to be aggravated beyond belief. AW is just too helpful and useful. Hopefully my tiny letter of concern to United asking them to not follow the illogical band wagon will have some small good.
     
  10. daemon14

    daemon14 Gold Member

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    I can't add Chase Ink Bold Ultimate Rewards accounts to AW ... is that still not possible?
     
  11. schnitzel
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    schnitzel Gold Member

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    I believe they once said that they can't do Chase Business accounts. Not sure why - scraping is scraping - but that's what they said.
     

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