AAplause Certificates. Do you know what they do?

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  1. Prior2Boarding

    Prior2Boarding New Member

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    American Airlines gives their elite flyers (Gold, Platinum and Executive Platinum) 8 certificates, also known as AAplause Certificates, which are used by flyers to recognize the outstanding service provided by American Airlines and US Airways employees. Courtesy: American Airlines If a customer appreciates the excellent service of a reservations agent, gate agent, flight attendant, co-pilot, pilot or any other employee of American Airlines, American Eagle, or US Airways they can give the employee one of these certificates. In previous years these certificates allowed the employee to enter a raffle to win cash, electronics or free trips (miles). However, nowadays some employees are reporting that they can only use it to enter a raffle which gives them a chance to win 25,000 miles – which is enough for a free domestic round trip in coach. Although the value of the AAplause certificates has diminished, the employees still enjoy receiving them because it lets them know that they are doing a good job. Everyone loves to get recognized for a job well done and these certificates are meant to demonstrate just that. Usually the employee will thank you profusely and be very happy about the certificate, they are usually more happy [...]
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