AAdvantage Shopping is so frustrating!!!!

Discussion in 'American Airlines | AAdvantage' started by PAinNY, Mar 10, 2011.  |  Print Topic

  1. PAinNY
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    PAinNY Silver Member

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    I am so fed up with aavantage shopping. I know once I see miles pending that it is a good sign (even though they take forever to post) but it's so frustrating NOT seeing the miles pending. 80% of my shopping goes in limbo. I clear the cache, I clear the cookies, make sure aadvantage is the only site open and it still screws me 80% of the time. I have the dumb toolbar downloaded and still don't see pending miles for Jan or Feb - anyone else have this problem.
    Emails back and forth, copies of the invoices etc sent in and then nothing. Does anyone have Jan or Feb toolbar miles pending yet? Not to mention I never got the 500 for downloading the toolbar.
    Thanks for any help and also thanks for letting me vent:)
    Pat
     
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  2. airoli
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    airoli Silver Member

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    I'm surprised to hear that. Of all the affiliate markets I use, the AA one actually works best. All of my purchases, as well as the 500 miles for the toolbar and the ongoing miles for the searches with it, do post nicely. Yes, id toes take a very long time until they go from "pending" to "confirmed" but they eventually do.

    I am using Firefox 3.6. with the toolbar and manually accept affiliate tracking cookies.
     
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  3. PAinNY
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    PAinNY Silver Member

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    Thank you airoli, I am using IE - maybe that's the problem. Do you Jan miles show pending yet for using the toolbar?
    Pat
     
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  4. syphlix
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    syphlix Silver Member

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    hrm

    is there a code or something to get the 500 for downloading the toolbar?

    thanks for letting me know about this btw... i didn't realize there was a way to see your bonus miles actually post...
     
  5. PAinNY
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    PAinNY Silver Member

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    Believe it or not - all my complaining helped. I just got an email from AAdvantage saying they are looking into some of my purchases that are missing (not all of them ..but it's a start) lol -

    Syphlix - if you log on to your aadvange shopping page and go to "my account" it will show what miles are pending or posted.
    Pat
     
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  6. syphlix
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    syphlix Silver Member

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    thanks pat!
     
  7. airoli
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    airoli Silver Member

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    Just checked, January miles show as confirmed and February as pending.
     
  8. Westsox
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    Westsox Gold Member

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    I have always eventually received my miles from the shopping portal. I believe some of the delay is related to the companies from which the purchases are made being slow to notify AA of transactions.
     
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  9. ahow628
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    ahow628 Silver Member

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    The only retailer I've had issues with is FTD. One took weeks to even be pending and the other hasn't posted and the purchase was 12/30/2010. I reported it but the investigation is supposed to take up to 90 days or something.

    My favorite place to shop is endless.com - high miles and they post pretty quick.
     
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  10. PAinNY
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    PAinNY Silver Member

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    I agree with Endless - got the points so fast!! Estee Lauder, Chico's and others give me problems.
    Pat
     
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  11. sun
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    sun Silver Member

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    To avoid issues with cookies and so on, I use a separate FF profile which is set to trash all history and cookies upon closing. I have never had problems getting miles/cash/points.
     
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  12. PAinNY
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    PAinNY Silver Member

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    That's a good idea Sun - thanks
    Pat
     
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