AA.com Accounts Unavailable

Discussion in 'American Airlines | AAdvantage' started by MSYgirl, Nov 2, 2013.  |  Print Topic

  1. MSYgirl

    MSYgirl Gold Member

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    I tried to log in to my AA account and received a message that my account had been locked for security reasons. Having just booked two flights yesterday, this was odd. I called their web services department and was told their system is down and not to worry. They expect it to be back up in 30 minutes but may take longer. I don't know if this affects the app.
     
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  2. Efilon87

    Efilon87 Silver Member

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    App is also down.
     
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  3. Efilon87

    Efilon87 Silver Member

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    Aaaaaaaaaaaaannnd, its back!!
     
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  4. JetsettingEric
    Original Member

    JetsettingEric Silver Member

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    Thank you!!! I was struggling to access my account and couldn't figure out why. Glad it's not just me.
     
  5. estnet
    Original Member

    estnet Gold Member

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    May be due to time change - UA was having problems too - agent thought it might be b/c time change
     
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  6. karung99
    Original Member

    karung99 Gold Member

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    The last couple days, my reservation on my acct was not visible, however when I refresh it show up again.
     
  7. newbluesea
    Original Member

    newbluesea Gold Member

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    Happens around the end of every month (surprised you have not noticed it before:))....processing of monthly statements.
    All will be OK and life will continue as normal early Monday morning.
     

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