Aa award ticket change destination

Discussion in 'American Airlines | AAdvantage' started by loungelizard, Aug 14, 2014.  |  Print Topic

  1. loungelizard

    loungelizard Active Member

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    We have award tickets from PPT to Lax to BWI that originally went through MIA. AA cancelled that and switched us through ORD but moved us from business/first to economy at a later time. There is another earlier flight from ORD to DCA on Bus/first that I would like to switch. I have only called once but she wouldn't let me switch without the $300 change fee for the two of us. I guess BWI and DCA wouldn't fall under the same WAS destination I hoped for? Is it worth trying to call again to try to switch for free (no status)?
     
    MX likes this.
  2. brodyf

    brodyf Gold Member

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    If at first you don't succeed, try try again. I would.
     
  3. zphelj

    zphelj Gold Member

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    I would too. Be polite, point out the change was AA's, etc. Good luck!
     
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  4. MX

    MX Gold Member

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    I've had a similar experience very recently. AA agents tried twice to accomodate me with fairly convenient alternatives. Both times the changed itin's went up for a review and got cancelled. It appears that AA awards now need an approval from a US air supervisor. The latter act as real a###s, and insist on me taking the least convenient or logical route. Judging by their choice of routes, it's not a matter of savings for them, just malice.
     
  5. newbluesea
    Original Member

    newbluesea Gold Member

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    Its been reported that in the alignment of ticketing rules AA appears to have adopted the US policy with regard to co-terminals... since BWI and DCA are not considered co-terminals the change fee will be charged:).

    Has absolutely nothing do with AA/US awards or any other supposed underhand machinations.
     
    Last edited: Aug 16, 2014
  6. daninstl

    daninstl Gold Member

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    Since they changed the flights I would assume you could cancel for no fee and get the miles back? If my guess on this ticket is correct you could just re-book the whole award and try for a better routing?
     
  7. newbluesea
    Original Member

    newbluesea Gold Member

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    Considering that awards premium cabins to/from PPT are pretty difficult to secure.... cancelling and attempting to rebook might be quite counterproductive, no? :)
     
  8. Pizzaman
    Original Member

    Pizzaman Co-founder

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    FWIW, I've had luck in the past getting BWI and DCA considered co-terminals. It's sporadic, definitely YMMV.
     
  9. newbluesea
    Original Member

    newbluesea Gold Member

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    Some evidence seem to indicate that this is a fairly recent change.
     

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