A dad's apology to a Delta staff

Discussion in 'General Discussion | Travel' started by WilliamQ, Feb 13, 2014.  |  Print Topic

  1. WilliamQ

    WilliamQ Gold Member

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  2. Newscience

    Newscience Gold Member

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    Thanks for posting! This is a story worth reading, on many levels. I've been on more than one airplane when the announcement has been made for all onboard to allow those passengers with connections to be able to deplane first. And then watching as these instructions are ignored by the "me first" attitude of passengers. The author, Josh Misner, provides a personal example of how to set things right while in the company of his children, and I'm sure is an absolutely wonderful father!
     
    Last edited: Feb 14, 2014
  3. Kalboz
    Original Member

    Kalboz Gold Member

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    This is very good ... thanks for sharing! This part brought tears to my eyes ...
     
  4. mommypoints

    mommypoints Gold Member

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    Love it! Good job, dad!
     
  5. foxberg

    foxberg Gold Member

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    That was a great story. It really made me think.
     
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  6. timfrost

    timfrost Silver Member

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    Now find a way to multiply this intelligent act of kindness by the millions, and the world will be a far better place. :)
     
  7. foxberg

    foxberg Gold Member

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    Unfortunately, we can only dream on.
     
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  8. austin_res

    austin_res Silver Member

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    Given that SLC is a Delta hub, most of those passengers probably had connections too. I remember a SAT-DFW flight where the FA announced a military veteran seated near the back had a tight connection and asked everyone to remain seated to allow him to deplane first. Everyone complied and thanked him for his service.
     
  9. gaijin62

    gaijin62 Gold Member

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    Thanks for posting.
     
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  10. Bill Hunt

    Bill Hunt Silver Member

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    I am usually right along with the GA's, when things change, or go wrong.

    Unlike the "dad," at SFO (after a troubled connecting flight), we were informed by the GA (dressed in red & blue sweats, as I doubt that he could have fit into "regular clothing") that though we had bought BFC on UA, we were being bumped, for other passengers, and if we were lucky, we might actually get into BFC to LHR, as there had been an equipment change. I exploded at "Baby Huey," and vented all of my feelings, especially as we had paid for BFC, and not upgraded with any plan, or document. We were being bumped to E+, because there were some Global Services folk, who HAD upgraded on status, and we were SOL. Finally, we WERE given seats in BFC, and even together, but I have no apologies. I think that some fliers changed flights, as they were afraid to fly with me. That was the worst GA incident, in four decades of commercial flying, and many of those on UA, as two 1K's.

    Otherwise, I get along very well with the GA's, and seldom have any issues - unfortunately, a very few feel that they have 100% control, and will do, exactly as they please, regardless of what pax has purchased, and were entitled to. ["Entitled to" is an interesting term, but when one has spent the actual $'s, there IS an entitlement. Those upgrading, or trying to, with certificates, or miles, should be behind them.]

    Now, "dad" was good, in the apology, but I was not of that mindset.

    Hunt
     
  11. WilliamQ

    WilliamQ Gold Member

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  12. MyTravels
    Original Member

    MyTravels Silver Member

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    Great story. I've seen mixed results with "please let connecting passengers off first"

    Unfortunately this is an every-flight occurrence which I never understand:
    Even if you don't have a connection, whatever you're doing, wouldn't you rather do it virtually anywhere but in a crowded tube?
     
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  13. TravelMusing

    TravelMusing Gold Member

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    This made me cry... Thanks for sharing...

    The reflections and the things that we do because we want to set the right kind of example for our children... Priceless...
     
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  14. TravelMusing

    TravelMusing Gold Member

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    Same, Kalboz... Imagine the pride of the boy for his daddy!
     
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  15. TravelMusing

    TravelMusing Gold Member

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    Hear, hear!

    Kindness is free, but it is priceless!
     
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  16. WilliamQ

    WilliamQ Gold Member

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    And to have the person received the message through word of mouth, that is priceless. It is a stark reminder that miracles do happen and we live in a very connected world.

     
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  17. TravelMusing

    TravelMusing Gold Member

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    We really do live in a magical world... We just have to open both our eyes and our hearts. :)
     
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  18. foxberg

    foxberg Gold Member

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    More then often that doesn't happen though.
     

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