9 Best Moves When Your Flight is Cancelled

Discussion in 'General Discussion | Travel' started by Newscience, Jan 13, 2014.  |  Print Topic

  1. Newscience

    Newscience Gold Member

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    9 best moves when your flight is canceled
    What do airlines owe you when they cancel your flight? Nothing. But there are ways to get better treatment.
    By MSN Money Partner

    This post comes from Marilyn Lewis at partner site Money Talks News.
    [​IMG]Airline travel is pretty much back to normal after a massive snowstorm and extreme low temperatures brought it to a virtual halt in the Midwest and Eastern United States.

    Watching news reports of thousands of flight cancellations and travelers stranded for days makes you wonder: What exactly do airlines owe travelers when they cancel a flight?...

    The 9 tips for coping with flight cancellations include:

    - Buy tickets from a travel agent
    - Consider trip insurance
    - Get early warnings (airline apps)
    - Get re-booked
    - Stay open to alternatives (Amtrak, busses, car rental)
    - Mind your P's and Q's (be gracious)
    - Buy a one-day upgrade (lounge pass)
    - Travel in Europe
    - Crucial last words (about credit cards)

    The entire article can be read here:

    http://money.msn.com/saving-money-tips/post--9-best-moves-when-your-flight-is-canceled
     
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  2. Sammich

    Sammich Gold Member

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    A few years ago my friend was leading a group of 35 for a humanitarian trip into Asia.

    Long story short their connecting flight was cancelled, and Korean Air wanted them to wait/sleep at the airport for nearly 40 hours.

    My friend went from nice guy to a$$hole within seconds. He's the type that can make you feel guilty/bad even though it wasn't your fault.

    I don't know what he did, but he managed to get Korean Air to pay for hotel at a nearby Holiday Inn, transportation costs included, and one room for one passenger. (x35 rooms). They were the only people on the flight to have gotten accommodation.

    I guess, if you're like my friend, you can add that into the list and make it 10 best moves.
     
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  3. Newscience

    Newscience Gold Member

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    Hmmm, then again, I've been in a number of countries where your friend's antics would have gotten him an (armed) escort and a few free nights accommodation (in a jail or worse). Fortunately for him, (South) Korea isn't one of those countries (yet)! ;)
     
  4. Sammich

    Sammich Gold Member

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    Exactly, hence why I am a bit scared travelling with him this year...(also for another humanitarian project)
     
  5. Newscience

    Newscience Gold Member

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    Not to give advice, but I was in a country once where I was approached by security after taking a picture of an advertisement inside of a Burger King! They didn't leave until I showed them that I had deleted my picture! I can only imagine what they would have done if I proceeded to throw a hissy fit! :eek:

    BTW, your avatar is a great shot from the air of Molikini crater! I've also dove near Lehua rock off of Niihau island, another (smaller) collapsed volcanic crater. ;)
     
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  6. MSYgirl

    MSYgirl Gold Member

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    If I'm on an airline with status, I call the line dedicated for me first before doing anything else. If they can't help, then I just head to the nearest lounge or GA and remember to be patient and understanding since I'm not the only person affected. :)
     
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  7. Boraxo

    Boraxo Silver Member

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    Exactly. That MSN story is typical useless drivel,from MSM. First thing I do when flight has any delay is start monitoring my phone app. Often times cancellation appears online before announcement is made to the masses.

    I was once on a UA flight at DCA enjoying a cocktail in F during a mechanical delay. After 30m we check the phone and it showed "cancelled". I immediately called the 1k line and was able to get a seat on a later flight from IAD as I was exiting the plane. At the same time the FAs were telling everyone that all flights were sold out for the rest of the evening (on AA too) and that they would get a new plane tomorrow.

    The other advice is don't take no for an answer. I once had a 3 hour delay that would have caused a missed international connection. Called 1k line, was told everything was sold out. Went to RCC, was told to go to gate for a later flight as they couldn't add me to standby. Ran to gate and was able to get an E+ seat and barely make connection. Next time I will run to the other gate while calling 1k line.
     
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  8. Bill Hunt

    Bill Hunt Silver Member

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    The various airline and hotel apps. are great, plus some flight-tracking apps. too. Knowing things, before the "masses" do, can be the difference between a mildly disappointing flight, and a really bad one.

    I have also found that the GA's really do want to help, when possible. A nice attitude will get you more, than a surly one. Imagine if YOU had just had to deal will 3 dozen a$$holes, and finally got a pax, who knew what they wanted, were courteous, and smiled, offering empathy. You would likely bend over backwards for them. Smiles, kind words, and an open mind can get one a great deal - might not be IDEAL, but such is life.

    Hunt
     
  9. moongoddess

    moongoddess Silver Member

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    I think they left an important tip off of that list: chill out. Occasional delays and cancellations are an inevitable part of travel, and life gets a lot simpler when we accept that. While it's definitely an inconvenience to be delayed, it's rarely the end of the world. The folks at home or in the office will survive if it takes a day or two longer for you to see them.
     
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  10. adrianors

    adrianors Silver Member

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    Relax and ask them what they can provide you.. Take a good look in the legislation in the country you are.. sometimes it could be really beneficial..
     
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