500-mile sticker balance

Discussion in 'American Airlines | AAdvantage' started by Efilon87, Dec 16, 2013.  |  Print Topic

  1. Efilon87

    Efilon87 Silver Member

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    Don't know if the rest of you are having the same issue here, but between AAdvantage CS, AA.com, and the iPhone app, my 500-mile sticker balance is skewed. Im thinking this may have something to do with their system update....

    AA.com: 15
    iPhone App: 42
    AAdvantage CS: 10

    Now I'd like to believe I have 42, but I know that isn't the case ;)

    Screen Shot 2013-12-16 at 9.13.17 AM.png 2013-12-16 09.13.49.png
     
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  2. MSYgirl

    MSYgirl Gold Member

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    I'd go with the 15. Mine are correct on that screen but wrong everywhere else. Keep in mind the numbers are still goofy and they're aware of this; you can also call them to get confirmation of your remaining stickers. They can see all of the correct information on their end; we're still waiting for the bug fixes on the consumer end (one month+ so far).
     
  3. tondoleo
    Original Member

    tondoleo Gold Member

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    I had an issue the other night. My online account showed 6. I needed that for the upgrade across country. When I checked in at the airport the kiosk told me it was necessary to buy two more.
     
  4. MSYgirl

    MSYgirl Gold Member

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    Check it again. Mine were fixed today and now show correctly.
     
  5. Efilon87

    Efilon87 Silver Member

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    Now this is just funny ;)
     

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  6. MSYgirl

    MSYgirl Gold Member

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    Can I fly with you? My balance isn't that pretty.
     
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  7. Efilon87

    Efilon87 Silver Member

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    Only if it were the correct number. Called a couple days ago and my balance was 16....hopefully they'll honor the 162 ;)
     
  8. Efilon87

    Efilon87 Silver Member

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    166 now...
     
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  9. Efilon87

    Efilon87 Silver Member

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    What destination did you have in mind? Lol
     
  10. MSYgirl

    MSYgirl Gold Member

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    Anywhere but MSY.
     
  11. ballardFlyer

    ballardFlyer Gold Member

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    Mine are duped now for the first time ever since nov.
     
  12. Efilon87

    Efilon87 Silver Member

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    MSYgirl likes this.
  13. FriendlySkies
    Original Member

    FriendlySkies Gold Member

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  14. foxberg

    foxberg Gold Member

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    I had a balance of 22 stickers. I earned four, used 20, but the current balance states that I have 23. You've got to love their math.
    Screen Shot 2013-12-27 at 9.10.02 PM.png
     

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