5 Hour Delay - $8 food voucher generous?

Discussion in 'Alaska Airlines | Mileage Plan' started by Smilee, Oct 8, 2012.  |  Print Topic

  1. Smilee
    Original Member

    Smilee Silver Member

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    I know that airlines are under no obligation to get you where you are going when they say you do. Today was a zoo in Phoenix, and lots of angry customers. Anyhow they generously offered $8 food voucher at check in. I remember the old days when you got a food voucher, and a $25 or 2000 miles voucher for a flight delay over an hour but I thought they stopped that practice this spring.

    Was I just lucky today to get a $8 food voucher?
     
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  2. DTWBOB

    DTWBOB Silver Member

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    That's better than Delta will do for you -- we had one that was 8 hours and got 6 bucks and they managed to change the departure time iteratively, 30 minutes at a time.

    DTWBOB
     
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  3. Stils

    Stils Silver Member

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    The 30 mins at a time is brutal.
     
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  4. youpaiyou

    youpaiyou Silver Member

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    Jet Blue had about a 2 hour delay the other day and it gave everyone a $25.00 credit toward their next Jet Blue flight. The credit expires in a year. I was pleasantly surprised by its offer. My Jet Blue account shows the $25.00 and states something like: "passenger bill of rights."
     
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  5. guberif

    guberif Silver Member

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    Guess it depends on what the delay is for...
     
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  6. LETTERBOY
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    LETTERBOY Gold Member

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    Considering the nature of the problems that AS had with their computer systems yesterday (which weren't in the least their fault), I'd say you were lucky.
     
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  7. hulagrrl210
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    hulagrrl210 Gold Member

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    United is good at playing that game also. I don't fly AS am much as I used to, and as an over-entitled elite with UA I'm perhaps not the best person to tell you what I think is reasonable, but by comparison, my son who has no status with United got a $100 e-cert for a 5 hour MX delay out of LAX over the summer. Anyway, it depends what the delay was for, but if it was something that was their fault, I think you should have got more.
     
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  8. marcwint55

    marcwint55 Gold Member

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    I may be in the minority here, but I would rather have nothing. If they told me that my time was only worth eight dollars, I would be offended. You probably were lucky to get anything, but a more reasonable compensation be it miles or future flight credit, would buy a lot of good pr instead of us discussing it here today.
     
  9. Boraxo

    Boraxo Silver Member

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    Mediocre compared to what UA offered (pre-merger) however it is better than what I get on WN (nada, zilch). Depends on the circumstances. Weather is beyond airlines control, mechanical is fully within their control, as was the system failure.
     

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