5/10 k SkyMiles account signup offer - any issues in getting miles?

Discussion in 'Delta Air Lines | SkyMiles' started by Econ101, Sep 21, 2011.  |  Print Topic

  1. Econ101
    Original Member

    Econ101 Active Member

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    Back in April, Delta offered a 5/10k signup bonus for new accounts, if you take one international round trip flight (5k for coach, 10k for business). I signed my wife up through the link (https://www.delta.com/pet/skymilesoffer/dsm/main/) and we both flew business from BOS to LHR in the summer. We got the base miles but I didn't see the sign up bonus anywhere, so I called SkyMiles to ask about it and they said they have no record of registration. They said I have to fax in all documentation and they will look into it. It has been over 6 weeks since we returned on Aug 3.

    Here is the original post from the Points Guy where I found the offer:
    http://thepointsguy.com/2011/04/up-to-10000-free-delta-skymiles-for-new-account-sign-up-and-flight/

    Anyone else have issues getting this bonus? What kind of program doesn't register promotions when you sign up through their own website? It seems like they try to make you fight for any mile.
     
  2. MSPeconomist
    Original Member

    MSPeconomist Gold Member

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    DL normally makes you register for promotions before flying, although frequently not before purchasing the tickets despite what the T & C might say. However, if the original announcement sounded like you just needed the new account and not a further registration step, you should argue with DL over this.
     

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