2 in 3 travellers take items from hotel rooms

Discussion in 'General Discussion | Travel' started by sobore, Dec 11, 2013.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    http://www.travelbite.co.uk/travel-news/2013/12/11/2-in-3-travellers-take-items-from-hotel-rooms

    Travellers confuse complimentary ‘souvenirs’ with hotel room items it seems, with even towels, batteries and bathrobes at risk of being pilfered.

    More than two in three (70 per cent) of British travellers admit to taking something from a hotel following their stay, with toiletries being the most popular items taken home, according to a new survey.
    The TripBarometer Truth in Travel survey, carried out by Tripadvisor, also reveals several discrepancies between what travellers say they take, compared to what hoteliers report missing from hotel rooms once guests depart.

    Guests are more likely to admit taking items that are customarily thought of as complimentary such as toiletries or stationery. However it seems some travellers feel that even the towels, light bulbs and batteries they find in their rooms are free for the taking as well.

    Despite less than one in 10 (7 per cent) of global travellers, and just one in twenty (5 per cent) British travellers, saying they have taken towels from hotel rooms, an alarming one in four hoteliers report towels going missing following a guest’s stay.


    Read More: http://www.travelbite.co.uk/travel-news/2013/12/11/2-in-3-travellers-take-items-from-hotel-rooms
     
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  2. Mapsmith
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    Mapsmith Gold Member

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    Why would you take the batteries from a remote?
     
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  3. colt245

    colt245 Silver Member

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    Tissues? Because they're such a luxury item at a hotel..
     
  4. Newscience

    Newscience Gold Member

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    You might need them for your GPS to make a quick escape from the hotel with everything that you could load into a pillowcase! ;)
     
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  5. uggboy
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    uggboy Gold Member

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    We like to take hotel soaps or sometimes hair shampoo, plus the pens are coming in handy too. This all depends, it's more about memories than really " stealing".
     
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  6. vickers

    vickers Gold Member

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    Agree. I take the shampoos and lotions and the pens and pad. Nothing like the examples in the story though.
     
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  7. sobore
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    sobore Gold Member

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    [​IMG]

    I haven't taken anything. I already had all this stuff. ;)
     
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  8. FetePerfection
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    FetePerfection Silver Member

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    Hmmm - I take shampoos and conditioners and if it's a great smelling bar of soap, that too, but I don't think of this as stealing. Is it?
     
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  9. ella
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    ella Silver Member

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    I take the toiletries, pens, and notepads. I take the shower caps whenever I'm going to be painting my walls or ceilings in the near future. It's not a great look, but certainly easier to take off a shower cap than to wash paint out of my hair. (Obviously, I'm not a neat painter!)

    It would never occur to me to take light bulbs or batteries.
     
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  10. 365RoadWarrior

    365RoadWarrior Silver Member

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    Since I'm in hotels 365 nights a year, it would be pointless for me to even take soaps, lotions and shampoos.

    What's the old joke? It was a luxurious hotel. The towels were so thick and fluffy I could hardly close my suitcase.
     
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  11. Photonerd71

    Photonerd71 Silver Member

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    I don't take anything, my suitcase is full enough already I don't need to add anything more to it.

    Sent using a small piece of fruit.
     
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  12. adrianors

    adrianors Silver Member

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    Awesome joke! Still laughing here :)
    The two things that I generally take is the pen, I always forget mine somewhere so this becomes handy, the only bad thing is that I start to have a collection of hotel pens at home later.. its quite funny.. I guess I should return when I have a pac of 100 from the same hotel brand.
    And the second thing is a complimentary toothbrush, I almost always forget that!
     
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  13. blackjack-21

    blackjack-21 Gold Member

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    I've been a hotel pen collector for many years, much to my wife's dismay. My excuse was that they came in handy at work, and could be tossed away when the ink ran out. Now retired and finding large tins and boxes of old pens including some from hotels that may no longer exist any more, I'm forced to give them away to friends and neighbors, at least the one's that still write and many still do. But my horde is ever growing, as I still can't pass up a pen, even if it's from a regular branded property. Even had a couple that almost looked like a Mont Blanc (almost, but not quite!), but they were cheap giveaways from the "temporary" casino in Windsor when it opened many years ago. My only concession to my wife's complaining is if there's two pens in our hotel room I'll only let one just happen to fall into my flightbag when we leave.
     
  14. Espan

    Espan Silver Member

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    +1 for pens, shampoo and conditioner. Never have to buy shampoo or conditioner for our guest bathroom...
     
  15. Flyer1976
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    Flyer1976 Gold Member

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    Guilty as charged if I'm staying at a really fancy hotel with nice toiletries but Holiday Inn and IHG can keep their bottom shelf stuff. :oops:
     
  16. dstober

    dstober Gold Member

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    Not a big collector. At this point, I only take toiletries if they are really good. I keep the guest bath stocked and a little stockpile at our cabin this way.
     
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  17. Bill Hunt

    Bill Hunt Silver Member

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    We only take opened bath/shower items, as they will be thrown away, upon our departure. Other than a shoehorn (used), I cannot recall taking anything else, over the last 30 years. Now, the Halekulani DID give me 10 pens, after I complimented them on how nice they were, but that was a gift, like their Sterling Silver bookmark.
     
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  18. ella
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    ella Silver Member

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    I keep the good shampoo and conditioners. The stuff I don't care for, I still take, but when I get a small bag full of those and soaps I put them in the red barrel for the food bank. If someone has no money for food, they don't have money for soap or shampoo either.
     
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  19. dstober

    dstober Gold Member

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    Ella, that is a good use of travel size containers. Nice pay it forward.
     
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  20. LETTERBOY
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    LETTERBOY Gold Member

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    I don't take anything from hotel rooms, because those things belong to the hotel, not me. :rolleyes:
     
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  21. dstober

    dstober Gold Member

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    I respect that view, Letterboy. There is also the argument that toiletries are there for your use and could be thrown away after your visit, so why not take them if you'd like them? Consumables seem to be in a different category than something that lasts, like towels, robes, etc. (which I don't agree should be taken).
     
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  22. LETTERBOY
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    LETTERBOY Gold Member

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    Because they don't belong to you, they belong to the hotel. If the hotel wants to throw them away, they can.
     
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  23. dstober

    dstober Gold Member

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    If one does a Google search on "Who do hotel toiletries belong to?" one will find a variety of opinions, as evidenced in this thread, but mostly come down on the side of taking toiletries in one's room are ok, taking them from the housekeeping carts is not (totally agree). Here's one such discussion with the hoteliers' point of view: http://www.travelandleisure.com/articles/stealing-hotel-amenities-right-or-wrong
     
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  24. blackjack-21

    blackjack-21 Gold Member

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    I've also gotten a "few" Hilton shoe cleaning mitts over the years. Unused, they come in handy for protecting my cellphones when not in use, keeping wires and cords neatly coiled and out of the way, and cushioning items in my travel kit. Had to stop taking the small thicker notepads from some properties long ago after my wife ran out of space to put them. Those come in handy for shopping lists or when copying down the winning lottery numbers to check. The only item my wife takes is the hand lotion, which she uses up quickly, hence our collection of never-ending small bottles of it.

    And as dstober's link to the T&L article above indicates, we don't feel guilty taking items that were clearly intended for our use and that most hoteliers feel serve as good reminders of, and advertising for, their properties and those that are not intended for re-use if opened.

    Not long ago there was an article about a hotel refilling some of those small bottles of amenties with what guests had left over from their stays. That property got blasted from all directions for the practice. I'd expect that any opened small bottles of amenities, mouthwash, leftover soaps, used shoe cloths or mitts, or similar, to be destroyed or discarded by the hotel.
     
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  25. blackjack-21

    blackjack-21 Gold Member

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    Recently a Hilton property that we visit frequently introduced an "eco-fee" of $2.00 per night for disposing of those used plastic bottles of amenities left behind by previous guests, including the empty water bottles left in the rooms, paper products, etc. So we're helping them by using and taking the leftover partially used amenity bottles, and I had them remove the fee from our folio at checkout as we're helping them help the ecology and we don't need to pay for that privilege in addition to resort fees, community expansion fees, and more. :rolleyes:
     
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