1hr 30min hold time? REALLY?

Discussion in 'United Airlines | MileagePlus' started by Lufthansa Flyer, Jan 25, 2012.  |  Print Topic

  1. Lufthansa Flyer
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    Lufthansa Flyer Gold Member

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    I just called CO to get SQ and OZ locator codes for travel booked through CO.com and I couldnt believe my ears when the nice international reservations call line robot told me that my hold time would be 1hr and 30 minutes! :eek:Say Whaaaa?????
     
  2. genemk2

    genemk2 Gold Member

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    Wow. Is that with 1K status?
     
  3. unavaca
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    unavaca Gold Member

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    There's a IAH weather waiver. They're getting slammed on the phones.
     
  4. Lufthansa Flyer
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    Lufthansa Flyer Gold Member

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    no, I called the generic CO line since it was their reservation. I'll call the UA 1p desk later, hoping they can see same reservation.
     
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  5. Lufthansa Flyer
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    Ah, that explains it! thanks. I'll wait til tomrw to call then.
     
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  6. Wandering Aramean
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    Wandering Aramean Gold Member

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    If you've matched status then calling the elite line on CO should get you much better wait times.
     
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  7. Golfingboy
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    Golfingboy Gold Member

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    I called the elite desk 1.5 hours ago trying to figure out alternatives due to a misconnect, because of the weather in IAH. The wait time was 10-15 minutes.
     
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  8. Lufthansa Flyer
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    I'll try that, just didnt look up the number. But with the weather delays, I'll stay out of their way tonight!
     
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