15% Online Redemption discount on TA-booked tickets?

Discussion in 'Singapore Airlines | KrisFlyer' started by Saracen, Feb 13, 2011.  |  Print Topic

  1. Saracen
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    Saracen Silver Member

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    I was wondering whether the 15% online redemption discount applies only to tickets booked online, as I was led to believe this by the call centre. However, I noticed that all I seemed to need was for the ticket to be linked to my KF account. So can anyone confirm whether a ticket booked other than via the website will still qualify for the 15% discount?
     
    savydog likes this.
  2. Wouldn't your ticket need to be linked to your account in order to make a mileage redemption?
    (Remember the discount is for redemptions, not accruals.)


    IME - The discount is meant to be online only, but you can usually talk your way into the discount if booking an itinerary which can't be booked online.
     
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  3. Chimpy
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    Chimpy Gold Member

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    I believe that the discount is only available online, a couple of times when I have been unable to complete the booking online they have still given me the discount. The last time did take a bit of persuasion though and in the end I had to speak to a supervisor.
     
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  4. Saracen
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    Saracen Silver Member

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    Sorry, I should have been clearer. I was referring to upgrade redemptions. Does the original ticket have to be booked online?
     
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  5. infoworks
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    infoworks Silver Member

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    No it doesn't.
     
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