Just got an invitation from bmi for a short questionaire. Generally they were asking about how many flights I took in UK/Ireland, Europe, Russia, Middle East/North Africa and the Rest of the world. Then, which Airlines I used the most, giving a selection of Airlines and then generalising with *A and other carriers. Also if I was satisfied with their own network, *A network and asking again where I predominantly travel... Best was the last question... "We'd of course like to see you flying more frequently with us. What can we do to encourage you to choose bmi more often?" So what did you tell them in that last question? For me it was about a better network from Switzerland of course... not only adding flights to Basel but also improve Zurich. And of course get back the free meals for DC Gold Members ;-)
Put in flights that allow you to point to point to LHR for business and back in a day, make the connections actually connect without an overnight or a 6 hour vacation in the lounge, and to price itineraries in line with what competitors are offering.
Didn't get any such offer. Instead, I got an offer today to purchase miles before March 31 and get a 20% extra miles for free.
If they restored some of their axed Western European and North American routes, I'd probably choose bmi more often!
Link available here . I was not targetted. Seems right. never flew BMI . And clearly one of the Q was regarding which other airlines you flew besides bmi. Honestly I would just like them to keep DC which is my single attachment to bmi. Other than that I think the access to UK regions from/to LHR;FRA;MUC;ZRH;GVA;VIE is the one that makes the most sense *A wise although I see it going the opposite direction. GBM
The link has been down all weekend with a message showing some kind of upgrade is in progress on the survey site.
Still wasn't working, showing the site under maintenance, so I used a VPN via my head office in Australia which worked fine. Must be a UK ISP DSN caching issue.
Seems to be targeted to Gold members only from what I've seen. I wouldn't expect the points to post if you weren't one of them I'm afraid.
As I posted above on #5 I think it's for bmi flyers given the type of questions (and the more infrequent at bmi the better to understand where they are failing) I'm DC Gold but never flew bmi and was not targetted so not keeping high hopes on getting the miles. GBM
Far from it. Just as many Blue and Silver members got it as Gold. There are members who have never flown bmi that got it and there are plenty of members who do fly bmi that didn't. It was pretty random from what I see.
I might fill it in for the family member who is also me; the member created when MBNA set up a new member for the bmi Mastercard rather than use the existing one. I tried to get it cancelled. Eventually, I added myself to my family and pillaged my own sign-up miles. Now I can offer my opinion twice and other me becomes useful again. FWIW, I know the terms do not allow duplicate accounts. bmi were advised of the duplicate over a year ago by me - that it it still exists is a testament to the bmi IT we know and love.
for better or for worse as they say I've come to learn to put up with their shortcomings, but equally I enjoy when those very same shortcomings somehow turn out to benefit me!
I've done it on all family accounts despite not being targetted. Nothing ventured etc. There was a BAA WorldPoints survey last year for 250 points that they specifically claimed was targetted, so I never posted it. I did, for the heck of it, do it on all my family accounts though. And, of course, the points posted just fine for everyone.
Good that I got in quick but two of my family members were too slow and missed out. Now to see if the miles post...
