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Tin Ear Award 2020: American sends out a message from the....ready for this-Senior Vice President of “Customer Experience ” trying to re-write history that Pre-COVID AA cared about its customers against all evidence  

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ahappyelite
(@ahappyelite)
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The one guy who should not be the face of AA at this point-presumably the  guy  who oversaw the total suckfest that AA abyssed into;

http://news.aa.com/news/news-details/2020/A-Message-to-Customers-from-Kurt-Stache-Senior-Vice-President-of-Customer-Experience-OPS-DIS-03/

This topic was modified 7 months ago by ahappyelite
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Posted : March 19, 2020 11:06 pm