New Zealand travel writer slams UA employees for rudeness-truth is he asked for waivers and favors and the First Commandment of Smisek/Kirby is no to both
Incredible how supposedly sophisticated person blames front line employees for United being awful. Being Suckville Air has been a core operating etbos for the whole cartel since Wall Street took over the cockpit. Torturing passengers has been a giant earner for United and its controllers in the financial world and United suckiness is in its bones-thanks to thousands of decision taken at the top to? Suck.