Forum

Lounge access with ...
 
Share:
Notifications
Clear all

Lounge access with award ticket?  

Page 1 / 2
  RSS

 Anonymous
Joined: 51 years ago
Posts: 0
April 14, 2011 8:17 pm  

I have searched both the forums at Flyertalk and Milepoint for this, but so far I've come up with nada.

The background is; I'm Flying Blue Elite Plus (KLM Gold) and I just bought an award ticket for my brother ARN-AMS-ACC and back. Due to Flying Blue's tacky award system, my brother needs to spend six hours at Schipol on the way down (I live in Accra in Ghana) and eight hours on the way back home to Sweden.

Now to my question - on his ticket it says that he can bring three pieces of luggage, two standard and one for the Elite Plus status - does this mean that he will be able to enjoy all the benefits of the Elite Plus? For example - lounge access at Schipol...

I've really tried to find a clear answer but it seems to me that KLM either are reluctant to admit that it is ok, or either they have no idea that anyone could ever have such a question.

Let me know if you have any idea on how to find an answer!

Cheers!


Quote
MSPeconomist
(@mspeconomist)
Joined: 10 years ago
Posts: 58664
April 14, 2011 8:46 pm  

Sweden's Ford Fairlane, post: 332867 wrote: I have searched both the forums at Flyertalk and Milepoint for this, but so far I've come up with nada.

The background is; I'm Flying Blue Elite Plus (KLM Gold) and I just bought an award ticket for my brother ARN-AMS-ACC and back. Due to Flying Blue's tacky award system, my brother needs to spend six hours at Schipol on the way down (I live in Accra in Ghana) and eight hours on the way back home to Sweden.

Now to my question - on his ticket it says that he can bring three pieces of luggage, two standard and one for the Elite Plus status - does this mean that he will be able to enjoy all the benefits of the Elite Plus? For example - lounge access at Schipol...

I've really tried to find a clear answer but it seems to me that KLM either are reluctant to admit that it is ok, or either they have no idea that anyone could ever have such a question.

Let me know if you have any idea on how to find an answer!

Cheers!

My guess is that the luggage information is wrong and that there will be no lounge access or other privileges. I say this because everything that I know about SkyTeam gives travel privileges based on the status of the passenger and not the status of the account for miles (unless, of course, you were travelling with brother, which doesn't seem to be the case here).

DL DM (charter) 1.7+MM, A3 *A Gold, SPG Plat, Marriott Plat Premier, Hyatt Diamond (new from SMD3), LHW LC Access, Raffles Ambassador, ICI (Imperial Club International), Hertz #1 Gold, dirt with Hilton (former Gold), Omni, Loews, CO/UA, AA, etc., former NW PE ~1.3MM, TWA ~1.4MM


ReplyQuote
 Anonymous
Joined: 51 years ago
Posts: 0
April 14, 2011 8:51 pm  

MSPeconomist, post: 332903 wrote: My guess is that the luggage information is wrong and that there will be no lounge access or other privileges. I say this because everything that I know about SkyTeam gives travel privileges based on the status of the passenger and not the status of the account for miles (unless, of course, you were travelling with brother, which doesn't seem to be the case here).

Thanks for a quick answer - I'd guess you're right, but it sucks. I mean, after all I am the one who have done all the flying to get the miles, and no matter if I benefit from those or if it is someone not in their program, Flying Blue should treat it as if it was me.

But to be on the safe side I'll just tell him to go to the Crown Lounge and ask. After all the worst case scenario is a simple "No."


ReplyQuote
MSPeconomist
(@mspeconomist)
Joined: 10 years ago
Posts: 58664
April 14, 2011 8:58 pm  

Sweden's Ford Fairlane, post: 332916 wrote: Thanks for a quick answer - I'd guess you're right, but it sucks. I mean, after all I am the one who have done all the flying to get the miles, and no matter if I benefit from those or if it is someone not in their program, Flying Blue should treat it as if it was me.

But to be on the safe side I'll just tell him to go to the Crown Lounge and ask. After all the worst case scenario is a simple "No."

If it's a WBC/affaires/BE ticket, then he will have lounge access based on the cabin class, even on an award ticket.

DL DM (charter) 1.7+MM, A3 *A Gold, SPG Plat, Marriott Plat Premier, Hyatt Diamond (new from SMD3), LHW LC Access, Raffles Ambassador, ICI (Imperial Club International), Hertz #1 Gold, dirt with Hilton (former Gold), Omni, Loews, CO/UA, AA, etc., former NW PE ~1.3MM, TWA ~1.4MM


ReplyQuote
DestinationDavid
(@destinationdavid)
Joined: 10 years ago
Posts: 6948
April 14, 2011 9:20 pm  

MSPeconomist, post: 332933 wrote: If it's a WBC/affaires/BE ticket, then he will have lounge access based on the cabin class, even on an award ticket.

Right, I was gonna say we should probably ask the class of service for the ticket he redeemed. 🙂

ORD To Anywhere - Oneworld and AA news with a few trip reports, hotel reviews, and general travel stories thrown in for good measure.


ReplyQuote
MSPeconomist
(@mspeconomist)
Joined: 10 years ago
Posts: 58664
April 14, 2011 9:27 pm  

DestinationDavid, post: 332988 wrote: Right, I was gonna say we should probably ask the class of service for the ticket he redeemed. 🙂

Two bags doesn't sound like coach, but it's Africa so I don't know the rules.

DL DM (charter) 1.7+MM, A3 *A Gold, SPG Plat, Marriott Plat Premier, Hyatt Diamond (new from SMD3), LHW LC Access, Raffles Ambassador, ICI (Imperial Club International), Hertz #1 Gold, dirt with Hilton (former Gold), Omni, Loews, CO/UA, AA, etc., former NW PE ~1.3MM, TWA ~1.4MM


ReplyQuote
DestinationDavid
(@destinationdavid)
Joined: 10 years ago
Posts: 6948
April 14, 2011 9:32 pm  

MSPeconomist, post: 333006 wrote: Two bags doesn't sound like coach, but it's Africa so I don't know the rules.

Since OP says his brother is flying AMS-ACC I'm assuming it's with KLM. In that case KLM's economy ticket allows 2 bags according to this.

Business class is a flat 2 bags as far as I can tell though, so still not sure if the ticket is Y or J with regards to lounge access.

ORD To Anywhere - Oneworld and AA news with a few trip reports, hotel reviews, and general travel stories thrown in for good measure.


ReplyQuote
 Anonymous
Joined: 51 years ago
Posts: 0
April 15, 2011 6:39 am  

DestinationDavid, post: 333019 wrote: Since OP says his brother is flying AMS-ACC I'm assuming it's with KLM. In that case KLM's economy ticket allows 2 bags according to this.

Business class is a flat 2 bags as far as I can tell though, so still not sure if the ticket is Y or J with regards to lounge access.

Oh, yeah - my bad. My brother travels on an economy class ticket. Not sure what letter that is though.

But as I said earlier, I guess the best way to find out is for him to go to the lounge and ask. I'll keep you posted.


ReplyQuote
Cholula
(@cholula)
Joined: 10 years ago
Posts: 4092
April 15, 2011 8:49 pm  

Sweden's Ford Fairlane, post: 333848 wrote: But as I said earlier, I guess the best way to find out is for him to go to the lounge and ask. I'll keep you posted.

Please do that as we'd be interested in hearing the answer.

And welcome to Milepoint!


ReplyQuote
torbster
(@torbster)
Silver
Joined: 10 years ago
Posts: 478
April 17, 2011 10:31 am  

Sweden's Ford Fairlane, post: 333848 wrote:
But as I said earlier, I guess the best way to find out is for him to go to the lounge and ask. I'll keep you posted.

Welcome to MP Ford! "So many assholes.. so few bullets" 😀

[INDENT=10">Explore. Dream. Discover.[/INDENT">
SK*G


ReplyQuote
 Anonymous
Joined: 51 years ago
Posts: 0
April 18, 2011 12:56 pm  

Cholula, post: 335452 wrote: Please do that as we'd be interested in hearing the answer.

And welcome to Milepoint!

Will do. He's travelling on Thursday so you'll have to wait for a while longer.

However, I just came think of one detail that further supports my own idea (that he'll be let into the lounge) - when I chose seats for him, I took 31A (Boeing 777-200), with extra legroom. Normally such a seat should cost 35€, but since I am Elite Plus I get them for free. And he did as well. So even though he is the passenger on the ticket, never having travelled with KLM before, he got the seat for free.

Anyway, I'll have an answer for the whole ordeal on Friday at the latest. 🙂


ReplyQuote
torbster
(@torbster)
Silver
Joined: 10 years ago
Posts: 478
April 18, 2011 1:05 pm  

Sweden's Ford Fairlane, post: 343123 wrote:
However, I just came think of one detail that further supports my own idea (that he'll be let into the lounge) - when I chose seats for him, I took 31A (Boeing 777-200), with extra legroom. Normally such a seat should cost 35€, but since I am Elite Plus I get them for free. And he did as well. So even though he is the passenger on the ticket, never having travelled with KLM before, he got the seat for free.

Some very valuable info here (and only your 4th post, impressive) 🙂
would be very interesting to hear if his boarding pass reflects your status as well, if so he should have no problemo with lounge access IMO..
Thanks for the update!

[INDENT=10">Explore. Dream. Discover.[/INDENT">
SK*G


ReplyQuote
MSPeconomist
(@mspeconomist)
Joined: 10 years ago
Posts: 58664
April 18, 2011 1:20 pm  

torbster, post: 343143 wrote: Some very valuable info here (and only your 4th post, impressive) 🙂
would be very interesting to hear if his boarding pass reflects your status as well, if so he should have no problemo with lounge access IMO..
Thanks for the update!

Yes, and welcome to MP, Sweden's Ford Fairlane.

DL DM (charter) 1.7+MM, A3 *A Gold, SPG Plat, Marriott Plat Premier, Hyatt Diamond (new from SMD3), LHW LC Access, Raffles Ambassador, ICI (Imperial Club International), Hertz #1 Gold, dirt with Hilton (former Gold), Omni, Loews, CO/UA, AA, etc., former NW PE ~1.3MM, TWA ~1.4MM


ReplyQuote
ACMM
 ACMM
(@acmm)
Joined: 10 years ago
Posts: 26472
April 18, 2011 1:29 pm  

Sweden's Ford Fairlane, post: 343123 wrote: Will do. He's travelling on Thursday so you'll have to wait for a while longer.

However, I just came think of one detail that further supports my own idea (that he'll be let into the lounge) - when I chose seats for him, I took 31A (Boeing 777-200), with extra legroom. Normally such a seat should cost 35€, but since I am Elite Plus I get them for free. And he did as well. So even though he is the passenger on the ticket, never having travelled with KLM before, he got the seat for free.

Anyway, I'll have an answer for the whole ordeal on Friday at the latest. 🙂

Let us know how it all turns out 🙂 And another welcome to milePoint and a like to continue you on your journey here 🙂

ACMM at your service! I am an Elite and Million Mile member and [B">HH Diamond[/B">


ReplyQuote
 Anonymous
Joined: 51 years ago
Posts: 0
April 18, 2011 1:29 pm  

...and the saga continues. I just got this from the Flying Blue Customer Service:

"[FONT=helvetica]Dear Mr. Fairlane,[/FONT]

Thank you very much for your e-mail of the 14 April 2011 regarding Gold Elite benefits.
It is not possible for your brother to use the Gold Elite benefits such as lounge access when flying on your Award Miles. Please note that the benefits of the Elite membership are considered personal and are only available for the card holder.
Should you require any further information, your Flying Blue team remains at your disposal either by telephone on (+ 46) 0771 719900 from Sweden or by fax on +33 1 58 68 68 00.

We thank you for your continued loyalty to the Flying Blue programme.
Marsha
Flying Blue Customer Service"

I am still in doubt though, especially considering I managed to book the seat for free, plus the fact that my flying blue number is attached to his ticket. We'll see...


ReplyQuote
Page 1 / 2