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Change to Points Advance?  

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Counsellor
(@counsellor)

There have been no formal announcements, but there are reports that Marriott has changed its policy on Points Advance.  It used to be that one could make a Points Advance booking even when the member had sufficient points in his account to cover the booking (useful if you have a trip planned for later and want to lock in a reservation for then but want to keep the points to use on trips to be taken in the interim).

Supposedly some folks have now been refused a Points Advance booking if they have sufficient points in their account to pay for the reservation when made.  I don't know if this was just a glitch, or if Marriott changed its policy without making an announcement. 

Any clarification from the Bonvoy Lurkers?

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Posted : May 10, 2019 11:35 am
Marriott Bonvoy Lurker
(@marriott-bonvoy-lurker)

We passed this along to the loyalty team. If they have a reply they wish to post here, then we will let you know.

Best regards,

William R. Sanders
Social Media Specialist
Marriott International

marriott.bonvoychampion@marriott-service.com

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Posted : May 14, 2019 12:44 pm