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AmEx Plat Car Towing Benedit  

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Sean Colahan
(@sean-colahan)

Does anyone have experience w the car towing benefit with the platinum card? Is it good enough to consider canceling my AAA membership?

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Posted : May 19, 2016 3:18 am
William JLP
(@william-jlp)

Sean Colahan, post: 2732627, member: 2012 wrote: Does anyone have experience w the car towing benefit with the platinum card? Is it good enough to consider canceling my AAA membership?

Hope you're still not by the side of the road, waiting for an answer.:eek:

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Posted : May 20, 2016 10:44 pm
bigx0
(@bigx0)

I don't have direct experience but plenty of anecdotal experience. Amex towing does work, but in a different way. If you break down apparently Amex calls various service providers in the area and have them bid against each other. That process takes some time. AAA pre-contracts. This isn't to say you won't get service -- it just may take longer.

Also, AAA provides different services in addition, such as discounts, publications and child seat loans (some clubs). Whether that's worth the money or not is a different issue but you can't really compare the two on towing alone.

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Posted : May 21, 2016 12:39 am
Flying Machine
(@flying-machine)
Silver

Yes I have used it a few time. They use a 3rd party service to coordinate the "roadside assistance" up to $50 only in benefits per use and up to 4 times a year. Between what I have with Amex Platinum and Visa Signature I cancelled AAA years ago. Haven't missed it. But the wait times are a little longer with AMEX and Visa..

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Posted : August 7, 2016 10:04 pm