Forum

Share:

AC Charging *Gold for bags  

Page 1 / 2
  RSS
avflyer
(@avflyer)
Silver

First bag is free, they charge after that. I know this isn't new, but I was given a rude awakening today. The 70lb limit is gone as well.

Considering mileage accruals are meager on AC, and now this, West Jet is looking better all the time.

MM Plat

Quote
Posted : February 17, 2018 1:48 pm
The Lev
(@the-lev)
Silver

Actually it is pretty new and we have UA to thank for it because they did this long before AC.

ReplyQuote
Posted : February 21, 2018 3:42 am
avflyer
(@avflyer)
Silver

I have never been convinced that the UA / AC relationship insofar as customer service has been anything but "I don't care" Anytime I book on AC I am pretty much guaranteed that I'll be in the middle of row 31. Club access is good I have to say that.

MM Plat

ReplyQuote
Posted : March 3, 2018 6:50 pm
Jorgenhelstrup
(@jorgenhelstrup)

Air Canada is my hate airline number one, and I would rather travel to Chicago and from there to Toronto, to avoid flying with that airline!

ReplyQuote
Posted : March 25, 2018 10:29 am
Counsellor
(@counsellor)

I had a horrible experience transiting Toronto on AC, and since then have gone out of my way to avoid being routed through that airport.

I was flying from Europe terminating at RSW and changing flights in Toronto. Just changing flights, yet they insisted I go through customs and immigration, fill out an entry card (in French, which I do not read), and then come back through immigration. If my connecting flight had not been seriously delayed (nearly two hours, but some fellow passengers said this was usual), I would have missed my connection.

Why do they make it so hard?

ReplyQuote
Posted : March 25, 2018 12:42 pm
schlutho
(@schlutho)

If you travel from Europe via Canada to the US you always have to pass customs and immigrations as the YYZ-RSW leg is considered domestic. Don't blame AC for that.

I was flying from Europe terminating at RSW and changing flights in Toronto. Just changing flights, yet they insisted I go through customs and immigration, fill out an entry card (in French, which I do not read), and then come back through immigration.

ReplyQuote
Posted : March 25, 2018 1:55 pm
whatarush
(@whatarush)

Counsellor, post: 2812075, member: 858 wrote: I had a horrible experience transiting Toronto on AC, and since then have gone out of my way to avoid being routed through that airport.

I was flying from Europe terminating at RSW and changing flights in Toronto. Just changing flights, yet they insisted I go through customs and immigration, fill out an entry card (in French, which I do not read), and then come back through immigration. If my connecting flight had not been seriously delayed (nearly two hours, but some fellow passengers said this was usual), I would have missed my connection.

Why do they make it so hard?

As schlutho said, it is not an AC issue. For most US destinations, you need to clear US customs in Canada.

If you flip the customs form over, you will see the english version of the same thing.

ReplyQuote
Posted : March 25, 2018 2:09 pm
texasbrian
(@texasbrian)
Silver

Star Alliance says...
"You can take an extra 20 kg (44 pounds) where the weight concept applies or an extra piece where the piece concept applies.

Some airlines do not offer this benefit on individual flights but only on connecting Star Alliance flights. Within Europe on "Light" fares offered by Lufthansa, Austrian & SWISS, "Check&Go" fares offered by Brussels Airlines, "tap|discount" fares offered by TAP and “Go light” fares offered by SAS as well as on “Seat” fares offered by Air New Zealand, the extra baggage allowance is not offered."

I would file a complaint with the Star Alliance. Looks like they are definitely within their rights, but the only way they'll ever reconsider is for you to make some noise.

staralliance com/en/contact-form?category=1&subCategory=2

ReplyQuote
Posted : March 25, 2018 3:08 pm
Counsellor
(@counsellor)

schlutho, post: 2812083, member: 198516 wrote: If you travel from Europe via Canada to the US you always have to pass customs and immigrations as the YYZ-RSW leg is considered domestic. Don't blame AC for that.

I was flying from Europe terminating at RSW and changing flights in Toronto. Just changing flights, yet they insisted I go through customs and immigration, fill out an entry card (in French, which I do not read), and then come back through immigration.

I would have thought someone could have explained that -- no warning from United who issued me the ticket. No direction from the AC crew on disembarking. (I'm just looking for the transient lounge; last I knew Canada isn't part of the United States.)

ReplyQuote
Posted : March 25, 2018 5:57 pm
YULtide
(@yultide)

Counsellor, post: 2812075, member: 858 wrote: I was flying from Europe terminating at RSW and changing flights in Toronto. Just changing flights, yet they insisted I go through customs and immigration, fill out an entry card (in French, which I do not read), and then come back through immigration. If my connecting flight had not been seriously delayed (nearly two hours, but some fellow passengers said this was usual), I would have missed my connection.

Why do they make it so hard?

Counsellor, post: 2812098, member: 858 wrote: I would have thought someone could have explained that -- no warning from United who issued me the ticket. No direction from the AC crew on disembarking. (I'm just looking for the transient lounge; last I knew Canada isn't part of the United States.)

Are you saying you had to clear Canadian immigration first, then US immigration in the Pre-Clearance area, or was it just US immigration? US immigration staffing levels at the Pre Clearance in YYZ and YVR tend to be woefully inadequate, in my experience. It's as though they aren't expecting anyone to use it, so they just have a couple of people at their posts. Queues get very long.

I often enter Canada in YVR from Europe and Asia, and there are always announcements on board to explain to people connecting to the US how to do so.

FWIW, I once flew HKG-SFO-YEG and had to clear US immigration in SFO, then exit and queue up at the normal departure security area. No concept of transit. Saved $2000 on flights for two. Wasn't worth the hassle.

Insert signature here

ReplyQuote
Posted : March 25, 2018 8:16 pm
dhammer53
(@dhammer53)

Couple of things... Bring your Global Entry card if you're Canada/USA bound. You'll need it to access the shorter security line.

I have Star Gold status with UA. Air Canada is insisting I pre-pay for a seat? Is that normal? Does A/C offer a better seat to *Gold members?

Thanks.

BRT 18 is June 10, 2017 in Brooklyn. Sold out.
WineDo is June 11. Sold out!

ReplyQuote
Posted : March 26, 2018 1:06 am
YULtide
(@yultide)

So, according to this, the only immigration to go through to transit from international to US-bound is US immigration, which was what I had assumed.

Insert signature here

ReplyQuote
Posted : March 26, 2018 11:43 am
YULtide
(@yultide)

dhammer53, post: 2812122, member: 48 wrote: Couple of things... Bring your Global Entry card if you're Canada/USA bound. You'll need it to access the shorter security line.

I have Star Gold status with UA. Air Canada is insisting I pre-pay for a seat? Is that normal? Does A/C offer a better seat to *Gold members?

Thanks.

If you buy a Tango fare you have to pay for advanced seat selection. Think Basic Economy. (Though an Economy Basic with even fewer perks is being introduced.) It's free for other fare buckets. Details on advanced seat selection are here.

It's not clear whether free advanced seat selection on a Tango fare is a *Gold perk. I have no experience with Tango fares.

There are some "Preferred seats" available at exit rows and in the first few rows of Economy, for a price. They're supposed to have a bit more leg room, I think, and being toward the front, you'll be off the plane sooner.

Insert signature here

ReplyQuote
Posted : March 26, 2018 11:56 am
dhammer53
(@dhammer53)

I checked the A/C website. My fare is a Tango fare, so no way to select a seat for free at this time. All the seats on the website have a $$$ amount listed. I just spoke to the airline. They said I can book a seat for free 24 hours in advance, or at the airport.

Data point. LGA/YYZ cost is $15. I think I can manage wherever we're seated.
CPH/YYZ cost is $30. I may pre-book to avoid middle seats. 😉

My next question is how or where to go to take a look at the loads on my flights.

BRT 18 is June 10, 2017 in Brooklyn. Sold out.
WineDo is June 11. Sold out!

ReplyQuote
Posted : March 26, 2018 7:27 pm
YULtide
(@yultide)

There are some fancy sites where you can see loads, though these require a subscription and I don't have access to them. Maybe someone else here can help.

But as a sort of brute force system, you can at least see what seats are currently available by starting a dummy booking on aircanada.com for the flight in question. Find your flight, then you can click on Preview Seats to see the seat map showing what's available. Obviously that won't tell you how many other Tango pax have booked but not yet selected seats.

Curious when you're flying CPH-YYZ? I'll be on that flight (883) on 14 April.

Insert signature here

ReplyQuote
Posted : March 26, 2018 10:49 pm
Page 1 / 2