Hawaiian Airlines launches two pilot programs where passengers can self-tag bags and skip the wait at the airline counter.
Hawaiian Airlines is testing two pilot programs at Seattle-Tacoma International Airport that would allow customers to tag their own bags and skip the wait at the counter. Customers will be able to tag their own bags at home with the Tag@Home program, and then simply grab a plastic tag holder at the airport to attach their tag to their baggage. With bags properly tagged, travelers can proceed directly to a designated bag drop-off site and quickly continue on to security.
The second pilot program offers a self-tagging kiosk at the airport, which allows travelers to weigh and tag their own luggage at check-in. The self-tagging kiosk is also being tested at eight other airports nationwide. After the trial period, Hawaiian Airlines will look over its data and consider introducing the service to the rest of its network
Guests who opt into printing their checked baggage tags at home will be able to arrive at the airport and check their bags with ease.
Follow the steps below to tag your own checked baggage before you arrive at the airport. Then you simply need to drop it off, and you’re on your way!
Step 1: Check-in Online
Click here to Web Check-in.
Follow the step-by-step web check-in instructions. Once you have selected the number of checked baggage you have, you will be presented with the option of printing your baggage tags at home.
Step 2: TAG@HOME Option?
If you would like to print your baggage tags at home, please click the green, “Yes, Print My Bag Tags Now” button.
Step 3: Print Baggage Tags
Please print baggage tags and bring the tags with you to the airport.
Your printed baggage tag should look like this:
Step 4: Pick up Your Reusable TAG@HOME Sleeve
At the Airport, locate the reusable TAG@HOME tag stand. The stand will look like this:
Step 5: Insert Baggage Tag into Sleeve
Follow folding instructions located at the bottom of your printed baggage tag and insert it into the sleeve.
Step 6: Attach Your Baggage Tag
Attach your TAG@HOME sleeve with baggage tag to your checked baggage. It should look like this:
Step 7: Drop off Baggage at Bag Drop
Once tagged, please drop off your baggage at the Web Check-In Bag Drop.
A Hawaiian Airlines Airport Customer Service agent will be there to further assist you. Please be prepared to show your boarding pass and proper government identification.