Regarding All Nippon Airway’s decision to include bidets in the airlines’ 787s: “We will be the first airline to refresh the parts (of people) that other airlines cannot reach.” — All Nippon Airways President and CEO Mineo Yamamoto, quoted in AviationWeek.com.

“Five years from now, you’re not going to earn miles anymore. You’re going to earn points, and your points will be tied to how much you are spending with these programs.” — Jay Sorenson president of IdeaWorks