Northwest Airlines has added French language capabilities to its http://www.nwa.com Web site.
Customers wishing to use the site’s French language functionality should click on the “Version francaise” link at the lower left side of the home page. From there, travelers can check-in for their flight and print their boarding pass, obtain flight and gate status information, enroll in the WorldPerks frequent flyer program and learn information about Northwest and its “Customers First” policy. Other functionality will be added in the near future.
The move follows the addition of enhanced Spanish language capabilities through its reservations call centers and Web site earlier this year, and builds on the four Asian language Web sites the airline has offered to Asia/Pacific travelers since 2001.